![]() ![]() I emailed them back and simply said please cancel my order as this is too much brain damage. The transaction had days before already been debited from my account so why this exercise? I then get another email saying my order was going to be canceled if I did not call them within 24 hours so they could verify who I am, again. She calls the wrong department, then she gets someone else on the line who confirms I am me. Then I get some zero personality person on the phone and she calls my bank, not my bank calling them as my bank was fine with the transaction, so they waste my time and the banks time. No big deal but then I called ex 333 and nobody home so I left a message. They called on the phone and said they were going to cancel my order unless I called them back within 24 hours. Their internal process of verifying who I was took ½ hour of my time. However that is where everything stops, as soon as a human is involved things go south. ![]() Website is well done and the order process online all seems to work very well, 5 stars. There are several competitors.įAIR WARNING - DO NOT BUY HERE Yes, good prices on what they have in stock. THEY ARE SUE HAPPY LOSERS (I’ve never been sued). AND REFUSED TO CALL ME BACK TO DISCUSS THE MATTER. She was TOTALLY unprofessional (hung up on me despite my professional nature with her). A few weeks later a «lawyer» sent me a letter who I contacted for a detailed explanation. A paralegal sent me a warning which I replied to immediately without any reply back. That «individual» didn’t reply back to me and THEN - They never shipped my order and proceeded to send me a LEGAL NOTICE CLAIMING I OWED THEM a ridiculous 5% fee (like over $ 1800 FEE - yes $ 1800 and NO GOLD) for breach of «contract». Somebody with NO CONTACT INFORMATION WHATSOEVER sent me an email giving me 1 day to reply to get back to them. The VISA was BILLED (and subsequently refunded within a few days). ![]() I was out of town for an extended period of time ( 5 weeks) but paid with my VISA card (I had done business with them before so they knew me). I successfully placed the order for gold coins that never arrived. THEY WILL SUE YOU! With the worst customer service ever - I was forced to place an online order for over $ 20k which always makes me nervous. ![]()
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